Second – tell us immediately.

If faults are left unattended they can often get worse. You may find people try to work around the fault by pulling out cables, or trying to connect them somewhere else. This makes the problem worse and makes fixing it even harder.

First – let’s try to delay that day.

Set up a routine service and maintenance contract. Then our engineers will visit your equipment regularly and check all the system functions. They will make sure everything is working properly. Sometimes there are faults that no-one notices, or no-one bothers to report.

We may be able to spot the problem and fix it before anyone knows. One common point of failure can be the cables. If we see a cable that’s worn and breaking we can replace it without waiting for it to fail.

Third – think about what you need now.

We suggest an occasional meeting with our sales team to check that what you have still meets your needs.

We have certainly found several cases where a system is never being used in the way it was intended. Time moves on and you may use a room for entirely different reasons. It may make sense to move equipment to another room. We can often use newer simpler designs to do the one thing that you want, without the complications of older systems.

We wouldn’t charge for this and we won’t sell you anything you don’t want.