Drake Audio Visual Ltd is committed to protecting your privacy.
Depending on the purpose for which you are providing your personal data, the data controller (or entity responsible for the data collected) will be us. Within the context of this policy ‘we’ mean Drake Audio Visual Ltd.
Drake Audio Visual Ltd, 89, St Fagans Road, Fairwater, Cardiff CF5 3AE (registered in England: 424013).
Personal Data We May Collect From You
Drake Audio Visual Ltd may collect the following data about you:
- Information provided by you through our Website. This includes information provided at the time of registering to use our Website, subscribing to our services, posting material or requesting further services. We may also ask you for information when you respond to a survey and/or when you report a problem with our Website
- If you contact us, we may keep a record of that correspondence. If you send us personal information which identifies you via email, we may keep your email and email address
- Details of transactions you carry out through the Website; for the fulfilment of your orders and details about payment to and from you
- If you visit our Website we may collect information that is available from your browser. This includes, but is not limited to, traffic data, location data, operating system and browser details, weblogs and other communication data. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual
- Details of your access to our online resources or other materials
- Providing CVs or other information about yourself for specific purposes
How We Use Your Data
We use personal information held about you in the following ways:
- to update our records
- to compile information relating to your interest in our products and services and make recommendations about goods and services and other areas that may interest you
- to provide you with information about our products and services which may interest you. If you are working for an existing customer or supplier, we will only contact you
by electronic means (e-mail) with information about products and services similar to those which were the subject of a previous interest to you. If you are a new person contacting us, we will contact you by electronic means only if you have consented to this. You can opt-in/out of such notifications by following the instructions on the relevant forms set out on this Website (or elsewhere as applicable) or at any time after providing your information
- we may analyse your data to create a profile of your interests and preferences so that we can contact you in the most appropriate way and with the most relevant information
Disclosure of Your Data
We may disclose your personal information to third parties without obtaining further consent from you including:
- to our subcontractors for the performance of any contract we enter into with you
- where we outsource any of our business functions under which we collect or store your data, in which case we will ensure that any such service provider adheres to at least the same obligations of security with regard to your data as undertaken by us
- where we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets
- if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms & Conditions and other agreements; or to protect our rights, property, or safety of our employees, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
We will never sell your data to third parties for the purposes of marketing.
We do use US based software, Mailchimp and Survey Monkey which uses Identity Data to create mailings and ask for feedback but are satisfied that the US have in place appropriate measures to protect data in the form of the US Privacy Shield and that Mailchimp and Survey Monkey having place measures to protect data also.
Where we Store Your Data
If you do not wish to hear about promotional materials etc, you have the right to ask us not to process your personal data for marketing purposes. If you wish to change your mailing preferences or opt-out of specific marketing communications sent from Drake Audio Visual Ltd, you may notify us via our Contact us form on www.drakeav.com. Alternatively, you may contact us on +44 (0)2920 560333. It may take up to 10 days for the changes to come into effect. Please note that this will not alter your current email subscription preferences.
Access to Information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.
If you would like to request a copy of your personal data under the Act or have any other related queries, please email firstname.lastname@example.org
We will take reasonable steps to create an accurate record of any personal data you have submitted. However, we do not assume responsibility for confirming the ongoing accuracy of your personal data. If you wish to update your personal data, please send an email to: email@example.com Please note that it will take up to 10 days for the changes to come into effect.
If you have any questions or concerns at any time, please do not hesitate to contact us at firstname.lastname@example.org
We would love to hear from you
Don’t be shy, whether you know exactly what you’re looking for, or just want some general advice, we’d love to hear from you. Give us a call, or fill in the form and we’ll get back to you as quick as we can…
Call us Today on 029 2056 0333